62 McLean Street, Waitara
Tel: 06 754-4488

A branch of Travelsmart New Plymouth


Monday to Friday 8.30am to 5.00pm
After hours by appointment



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Welcome to Travelsmart and the Cruise Centre, where we are committed to providing you with the best travel service available.  

We are conveniently located and welcome you to come and relax in our offices whilst discussing your travel requirements. Alternatively, we can handle all your travel arrangements via phone or email if this better suits your requirements. 

Travelsmart Waitara can provide you with information on destinations worldwide and give you advice on any special needs or requirements you might have. We offer a full range of travel products including airfares, hotels, adventure travel, group and sports tours, weddings, car hire, travel insurance and much more.

We are the cruise centre and have trained cruise specialists with the expertise and experience to provide you with information on cruising worldwide. With cruising becoming one of the most popular holiday experiences for discerning New Zealanders, make sure you contact us for any special offers! 

We are committed to offering our valued customers the best possible service.


Our Team

Charlene Forbes, Gina Blackburn & Bev Ellice

Gina Blackburn

Manager/Senior Travel Consultant


I love travel and have worked in the industry for six years. I feel very lucky and blessed to be able return to Waitara and work for Travelsmart, combining my passion for travel and serving our community with integrity. I am Waitara born and bred and attended Waitara East, Manukorihi and Waitara High School. Now married with two children, we live in Waitara and love everything about our town and province.

My travel style is Sun-Seeker - I love the beach, heat and getting a tan. My favorite destination is Rarotonga, I am a little biased as this is where my husband Tama and I tied the knot. With so many beautiful places to discover in the world there is always an exciting “Where to Next” destination to visit.

It is important to me that my clients have a fantastic time when travelling with us, looking after the finer details to ensure it all goes according to plan. Please call me to discuss your next adventure, be it cruising, a group tour, independent travel, travelling with kids, a wedding or honeymoon – we would love to help you create the perfect holiday!

I enjoy serving our people and providing amazing travel experiences.

Charlene Forbes

Travel Consultant


Charlene has been working with the award-winning Travelsmart New Plymouth team since 2014 and she is very excited to continue this success in the Waitara branch.  Often the team call her ‘a sponge’ cause she soaks up all the knowledge and information of the very best destinations and travel experiences around the world.  Her top 5 favourite destinations around the world would have to be Vanuatu, North America, South America, Thailand and Vietnam.  Travel has always been a passion for Charlene. From just a young girl watching the planes fly over her house, she knew one day she would be taking off on her own journey and now Charlene can help plan yours!  Following closely after her passion for travel are the outdoors and adventure. She loves snowboarding throughout our beautiful country. She can’t wait to experience the most famous runs in the world.

Charlene aims to provide the best knowledge and service to make your experience a memorable one from the moment you walk through the door.


Bev Ellice


I am an enthusiastic Travel Professional and I have been in the travel industry for over 20 years.     Opening my own office in New Plymouth was a dream come true and expanding into the Waitara region with a branch office has been the next exciting challenge.  While I continue to base myself in New Plymouth, I look forward to seeing many of my old and new clients at our regular information events.

I am a fitness fanatic and a real outdoor person with a passion for travel to discover every corner of the world.  The bucket list overflows with such amazing destinations.

Cruises, coach tours, cycling or walking tours, individually planned holidays, relaxing beach resort breaks, adventure holidays, group tours (my speciality) - please call me to discuss your preference and I will design a holiday for you with memories forever.

I strive for excellence relentlessly to ensure those memories never fade.


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